Elsa Coughlin

1. Comunidade
2. Feedback - Ticketing System (Support)
3. Customizing view of Incident tickets within Problem ticket

I would like to be able to customize the view as well. Here is a similar request: https://support.zendesk.com/hc/en-us/community/posts/4408868660634-Customizing-view-of-Incident-tickets-within-Prob...

• Visualizar comentário
• Elsa Coughlin
• Criado 23 de setembro de 2022 16:58
• 0 voto

1. Comunidade
2. Feedback - Ticketing System (Support)
3. Bulk Import Ticket Field Values

I would really appreciate this being built out 

• Visualizar comentário
• Elsa Coughlin
• Editado 9 de setembro de 2022 19:57
• 2 votos

1. Comunidade
2. Feedback - Ticketing System (Support)
3. Making "Linked Problem" field required for incident tickets.

I would like to second this request - as of 8/9/22 " Right now, Zendesk doesn't have any way to require an Incident Ticket to be linked to a Problem ticket. Even us here in Zendesk, do not have the...

• Visualizar comentário
• Elsa Coughlin
• Criado 15 de agosto de 2022 14:56
• 0 voto