Damir Lukic
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Atividade mais recente por Damir Lukic-
Damir Lukic comentou,
Look, if you intend to cook the frog this way, why don't you simply tell us (your loyal customers) that in a year or two, you will simply terminate all lower plans and forcefully migrate all of us ...
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Damir Lukic comentou,
OK, long story short. 1. Being a Zendesk user for 13 years, I feel obliged to yell (not just say) - please stop making changes to UI! The UI you had 12 months ago was THE ultimate one, everything...
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Damir Lukic comentou,
Chat button on the left side is covering the 'Macro' field in the new agent workspace. It's like these guys are not capable of doing proper QA before releasing the new product. Not to mention fli...
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Damir Lukic comentou,
+1 here. I complained about this too. Plus, I have a problem with flickering dropdown list if the ticket field is at the bottom of the screen. These guys from Zendesk completely lost it. Everything...
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Damir Lukic criou uma publicação,
Again, STOP making unnecessary UI changes! New Agent Workspace is useless, comment box eats half of my screen!
As I was forced to switch to the new Agent Workplace, I find it totally useless! The fact that the comment box is now FIXED at the bottom makes browsing the ticket history virtually impossible. I...
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Damir Lukic comentou,
This is not about the page numbers anymore. This is about degrading product's functionality! STOP reinventing the wheel, absolutely no customers asked you to do what you have done. In the future, g...
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Damir Lukic comentou,
This whole thing just looks like someone is trying to generate workload now that pandemic is over and developers in high tech companies are getting released. Let's break and then... kinda... fix. Y...
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Damir Lukic comentou,
Just noticed that when I do a search where I get several pages of results - guess what. Pages are unumerated! :) @Zendesk Product Team, just cut this nonsense and get back page numbers at the bot...
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Damir Lukic comentou,
Just noticed that when I do a search where I get several pages of results - guess what. Pages are unumerated! :) @Zendesk Product Team, just cut this nonsense and get back page numbers at the bot...
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Damir Lukic criou uma publicação,
Please STOP making unnecessary changes to UI
Dear Zendesk team, please STOP making unnecessary 'enhancements' to ticketing system UI. If you continue making such changes, at least leave an option to customize the UI so we can use things as ...