Greg
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Greg comentou,
Amisha Sharma Zendesk clearly showed that you/they don't care. I think nobody here understands what you are doing and where you are heading.
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Greg comentou,
Zendesk is showing so much that they don't care. It's almost 3 years now.
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Greg comentou,
Linked comment from Amisha Sharma - this is such a BS answer. They forced something, and if they will make a change in a year nobody will care anymore. Some will get used to that, some will move so...
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Greg comentou,
I've sent a complaint about it, and have not received any helpful answer - just few form texts saying how great new system is. And contacting Zendesk support is a mess - it feels like they are maki...
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Greg comentou,
Sari Siekkinen got an e-mail from Zendesk saying "your Zendesk account will be automatically upgraded to Agent Workspace, our primary support user interface, starting mid-August 2022" - so my under...
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Greg comentou,
Kolten Kittleson any updates here? We're forced by Zendesk to switch to Agent Workspace (mid August automatic switch) - and sorting change is very annoying.