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DOMINGO GONZALEZ
Entrou em 21 de mar. de 2023
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DOMINGO GONZALEZ comentou,
Thank you for the comment, Noly.
That manually refresh button is not working correctly because when I click on it, the counters "update," but if in a view called "View A" it shows 0 tickets, when I enter this view, I can see 3 tickets, and the manual refresh didn't do its job.
Could you offer me any other solution? It is vital that these counters work correctly.
Thank you!
Exibir comentário · Publicado 23 de jun. de 2023 · DOMINGO GONZALEZ
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DOMINGO GONZALEZ criou uma publicação,
Hello, I want to share my issue with you:
I have created some views, and when I load the views page, each view's name is displayed in the views menu along with a ticket counter indicating the number of tickets within each view. The problem I'm facing is that the counter is incorrect. Sometimes it shows 0 as the counter, but when I enter the view, I can see 4 tickets, for example. Conversely, the counter may display 4 tickets, but when I access the view, there are 0 tickets.
I have analyzed the view settings, and they are correct.
Thank you, Regards
Publicado 22 de jun. de 2023 · DOMINGO GONZALEZ
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DOMINGO GONZALEZ criou uma publicação,
The field doesn't appears and the form show this error:
- Please provide a ticket description.
And textarea called Public response appears. ¿Where is Description field? On settings all parameters are OK.
Publicado 21 de mar. de 2023 · DOMINGO GONZALEZ
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