Elavarasi M

Hi Walter Bellante ,

When adding multiple filters within a Data Restriction, the filters are applied with an AND condition, however, we would want the restriction to be applied with an OR condition.

For example: I want to see the number of tickets addressed by Agent A for the last 2 months as a builder and a reviewer. Agent A can either be the builder OR the reviewer, but cannot be the both on a ticket.

The AND condition does not display any data.

While we are able to achieve this with the help of Filtered Views, lacking the ability to hide data filters poses privacy concern, as agents can view data of other agents, which we would like to restrict.

Can the data restriction be applied with an OR condition? If not, bringing back the ability to hide filters should help us.