Mike Davis

1. Comunidade
2. Feedback - Ticketing System (Support)
3. Automatically Populate custom ticket fields when one field is set manually

Have you looked at using triggers w/webhooks? We do something similar, where update the ticket with organization address, and other custom field values. 

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• Mike Davis
• Criado 4 de novembro de 2021 16:16
• 0 voto

1. Comunidade
2. Feedback - Ticketing System (Support)
3. Remove dashboard updates once ticket is viewed

+1

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• Mike Davis
• Criado 4 de novembro de 2021 15:59
• 1 voto