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Sylvia King

Entrou em 03 de mar. de 2022

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Última atividade em 28 de abr. de 2022

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Sylvia King comentou,

ComentárioManaging your email

Commenting here to add that the Fall-back limitations for ticket updates by a user in an hour rule has consistently been a pain for our company. As we grow, we have customers and suppliers that will often send over 40 emails in the span of an hour (Fedex.com notifications, for example). We spend many man-hours recovering these suspended tickets and it often results in delayed information, which impacts our customers' experience. I really hope there is a fix in the pipeline that allows us to "whitelist" certain domains that can be excluded from this email loop rule.

Exibir comentário · Publicado 23 de mar. de 2022 · Sylvia King

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