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Matthew Peng

Entrou em 24 de nov. de 2022

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Última atividade em 29 de mar. de 2023

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Matthew Peng comentou,

ComentárioPublishing and sharing dashboards

Hi team,

This is really helpful and useful feature. Since this feature is still in the Beta version and the dashboard builder (Beta) is also in Beta, can I know if there is any ETA that these features will be fully available(not in Beat anymore)?

Thanks!

Exibir comentário · Publicado 29 de mar. de 2023 · Matthew Peng

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Matthew Peng comentou,

Comentário na comunidade Feedback - Voice (Talk)

Hi team, 

As mentioned by Karen, "To re-iterate on the timelines, we will be looking at a release in q4" - Could we have any update on the release plan? Once it's released, can we take that it's possible for us to get the available metric to show the availability of agents by date, for example, how long an agent has been online/away for that day?

Exibir comentário · Publicado 24 de nov. de 2022 · Matthew Peng

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