Steven Granner
-
Atividade total33
-
Última atividade
-
Membro desde
-
Seguindo0 usuário
-
Seguido por0 usuário
-
Votos14
-
Assinaturas10
Publicações
Atividade recente por Steven Granner-
Feature Request - Automatic redaction of attachments upon ticket Close
Hi there! In some cases, our agents forget to redact attachments that may contain sensitive customer information from tickets after the interaction is complete and the ticket moves to Closed. We wo...
-
Tagging Facebook Messenger tickets from multiple Facebook pages
My company has multiple Facebook pages on which we have Facebook Messenger enabled. When routed into Zendesk, we were hoping to have a unique tag added to each ticket that identifies the Facebook p...