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Chris Rose

Entrou em 07 de jan. de 2022

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Última atividade em 27 de nov. de 2024

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Atividade mais recente por Chris Rose

Chris Rose comentou,

Comentário na comunidade Feedback - Ticketing system (Support)

Zendesk - you are missing the boat here and going to lose compliance customers. There is no way to require MFA for end users and now you take the enterprise app functionality away from M365. SSO is not practical with hundreds of business customers. If this or required MFA for end users is not addressed, we'll be forced to move everything to Jira or service now as we need positive confirmation that end user is who they say they are for security reasons. Please reconsider building an enterprise app for M365 Commercial AND GCC-High. This is very common amongst vendors and Microsoft has a large market share so I don't see why this wouldn't be high in your road map. Cyber compliance isn't going anywhere, this problem will only get worse. Thanks for the consideration.

Exibir comentário · Publicado 27 de nov. de 2024 · Chris Rose

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Chris Rose comentou,

Comentário na comunidade Feedback - Ticketing system (Support)

Completely agree we really want ability to pick and choose views that force guided mode!

Exibir comentário · Publicado 10 de mai. de 2024 · Chris Rose

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Chris Rose comentou,

Comentário na comunidade Feedback - Ticketing system (Support)

We would love this capability as well to pick which views/queues are guided mode and which ones aren't. Any update on this?

Exibir comentário · Publicado 23 de fev. de 2024 · Chris Rose

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Chris Rose comentou,

Comentário na comunidade Feedback - Ticketing system (Support)

Honestly what is the point in making this optional? What user ever has voluntarily turned on security. If this can't be enforced it's a pretty pointless feature in my opinion. Please expedite central enforcement/requirement of MFA for end users.

Exibir comentário · Publicado 12 de fev. de 2024 · Chris Rose

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Chris Rose comentou,

ComentárioSingle sign-on

What is the maximum number of SSO configurations we can have simultaneously?

Exibir comentário · Publicado 27 de jun. de 2023 · Chris Rose

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Chris Rose comentou,

Comentário na comunidade Feedback - Ticketing system (Support)

Looking forward to it. Thanks!

Exibir comentário · Publicado 22 de mar. de 2023 · Chris Rose

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Chris Rose comentou,

Comentário na comunidade Feedback - Ticketing system (Support)

Hi Barry - Just wanted to check in if there is any updated timeline for applying skills post ticket creation (i.e. using triggers or automation). This is a huge need for us! Thanks in advance for any information you can share!

Exibir comentário · Publicado 22 de mar. de 2023 · Chris Rose

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Chris Rose comentou,

Comentário na comunidade Feedback - Ticketing system (Support)

We also need this feature as many of our clients work in compliance industries such as healthcare and government contracting. MFA is a pretty standard requirement for SaaS these days, especially ones that process, transmit and store data. Please add to roadmap!

Exibir comentário · Publicado 19 de jan. de 2023 · Chris Rose

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Chris Rose comentou,

Comentário na comunidade Feedback - Ticketing system (Support)

Any update on this and the timeline? This is a huge need. Thanks!

Exibir comentário · Publicado 14 de nov. de 2022 · Chris Rose

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Chris Rose comentou,

Comentário na comunidade Feedback - Chat and Messaging (Chat)

The links provided are for the web widget, is there anything similar for messaging since it is the newer chat option?

Exibir comentário · Publicado 30 de jun. de 2022 · Chris Rose

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