Michael Conaghan

Thanks Tipene. Understood.

What would be the best way to achieve the same end goal as this post though? i.e. end user submits webform; they fill out a custom ticket field ('Name') -> and then have that automatically update the user profile; so macro's with "{first.name.requester}" are accurate?

Hi team,
Checking this is still viable? It's done via webhooks now? Any particular changes?