Jackie Kyrylenko
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Jackie Kyrylenko comentou,
We get "missed messages" when no one is online. This has happened several times.
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Jackie Kyrylenko comentou,
Anybody?
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Jackie Kyrylenko criou uma publicação,
User leaves the conversation; agent loses unsent message
RespondidaThere is a reoccurring issue going on with your chats on the user side: the user loses chats and is forced to start a new session. When the chat ends, the unsent message on the agent side disappea...
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Jackie Kyrylenko comentou,
Your system constantly pulls my surname, I assume from my profiles in our product. Every time I wipe it off, it then shows up again and again. It also pulled my dummy account's surnames. Like I am ...
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Jackie Kyrylenko criou uma publicação,
Some very critical improvements you guys have to include
These improvements are related to online chats 1) sent messages have to have the possibility to be edited or deleted 2) when the user drops the chat, the written content that wasn't sent MUST stay ...