Support team
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Atividade mais recente por Support team-
Support team comentou,
+1 When will this be available?
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Support team comentou,
+1 When will this be available?
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Support team comentou,
Is there any update on this limitation ?
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Support team criou uma publicação,
Deleting a lot of tickets from your Zendesk instance? Not a big deal!
Deleting a lot of tickets from your Zendesk instance can be a daunting task, especially if you have thousands of tickets that need to be removed. Fortunately, using Python and the Zendesk API, you ...
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Support team comentou,
hi Jan Urban! What ticketing system you are using now for support?
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Support team criou uma publicação,
4 chats and that's it? Not enough space for chats in agent workspace
Hello Zendesk Team! Most of our agents work simultaneously with several chats, over time this number can reach up to 8. But in the agent workspace interface, after opening more than 4-5 chats, they...
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Support team criou uma publicação,
ban visitors in agent workspace
Hello, Zendesk Team!Our team leads in the old version of chats (not in the agent workspace) had the rights to ban a user in the chat - directly from the chat window. When switching to agent workspa...
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Support team criou uma publicação,
Creating follow up automatically after solving ticket in agent workspace
Hello, Zendesk Team!In our agents workflow - we need to create follow up ticket after the ticket was solved in Agent Workspace. (Btw this article is already read) In old version of chats, we can cr...
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Support team comentou,
Hello! any updates of this feature? Perhaps we can see a lot of views this year?
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Support team comentou,
Hi Dan Nolan ! Thank you for reply. "Five Most Recent" app work normally with customers without emails (I think no)? I'm looking to zendesk external_id , but Zendesk doesn't give to me any cases a...