Bram Kolk

Wish to be able to add ticket access rights on brand/group level

1. Comunidade
2. Feedback - Ticketing System (Support)

I would like to have the possibility to give a specific number (group) of employees "full edit" rights for tickets in a specific brand where in the same time these employees have only "view" rights...

• Bram Kolk
• Criado 30 de janeiro de 2023 07:51
• 3 seguidores
• 1 comentário
• 0 voto

Edit access to tickets

1. Comunidade
2. Zendesk Suite Q&A

We have created a specific Brand for a specific group of tickets. We will have a specific group of staff employees who have edit access to the tickets with this Brand but who only have view access ...

• Bram Kolk
• Criado 26 de janeiro de 2023 19:47
• 4 seguidores
• 1 comentário
• 0 voto