
Imbi Joy
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Atividade mais recente por Imbi Joy-
Imbi Joy comentou,
It's possible to @ agents and light agents on tickets in Zendesk Support, so extending this to the Community AND being able to @ end-users would be a great addition. Looking forward to hearing more...
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Imbi Joy comentou,
+1 We are moving our customer community from another platform to Zendesk Community. While its great to combine the discussion board aspect with our Zendesk Support and Guide products, we are losing...
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Imbi Joy comentou,
+1
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Imbi Joy comentou,
+1 For this capability. Current use case for my company is that the account manager associated with a customer changes periodically. We have tags associated with the account manager's name, with ...
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Imbi Joy comentou,
I would appreciate this feature as well. My company is finishing up a Salesforce-Zendesk integration, and I wanted to send our Salesforce admin our list of organizations and associated domains but ...