Alex M
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Atividade recente por Alex M-
Is there a max number of custom statuses that can be set? Also curious if there is any plans on implementing the ability to delete custom statuses in the future or if that needs to be a request? Th...
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Alina Wright - any progress on Private groups and suspended tickets? very interested to see solutions as we have a very similar position to JN Lights 3rd bullet point.
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4 years since initial idea submission, is it possible to have an official response on this idea from ZenDesk.
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Is there anyway to see a log of actions taken on Suspended tickets? See what agent recovered or deleted the items in the suspended tickets.
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I Believe that this document is outdated with recent updates to the layout. Duplication appears to be changed as there is no longer a pen icon next to the metrics in the drop down but an eye, which...
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Also requesting the feature to allow for importing of an excel with additional fields for an already existing ticket field. Doing updates to ticket fields with over 200 values is very time intensiv...
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Also requesting the feature to allow for importing of an excel with additional fields for an already existing ticket field. Doing updates to ticket fields with over 200 values is very time intensiv...