Matt Bagnara
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Atividade mais recente por Matt Bagnara-
Matt Bagnara comentou,
Hi RJ Hines - my understanding is that scenario 1 is the closest description to what happens when a ticket is raised. I've attached the events from an example ticket that shows the ticket being cre...
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Matt Bagnara comentou,
Hi Brandon Niblock 👋🏻 Thanks for reaching out and for your question. On the (support) ticket, having the ability to select the Org (if the customer has more than 1, otherwise it just has their org...
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Matt Bagnara comentou,
Hi Russell Braden! Thanks for your question. What I can't figure out is how an Agent on our internal team can create a ticket and associate it with a specific organization, so the ticket shows up ...
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Matt Bagnara comentou,
이지훈 - Thank you for your feedback. It's not something currently the team has planned, but I've definitely passed this on for them to investigate in future. Chris Fassano - Thanks for flagging this ...
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Matt Bagnara comentou,
Rafael Santos Dan Cooper Thanks for your feedback about the responsiveness of the new field management experience. I've passed that on to the team, and I will provide an update when I have more inf...
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Matt Bagnara comentou,
Hi Phil Baker, we can't commit to a release date at this time, but the team is currently working on this. You can find a more recent post about org merge from me here. We're actively seeking custom...
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Matt Bagnara comentou,
Hi Dan Cooper, Thanks for your question. The new experience does not apply to app framework usage. The changes we've made only apply to the UX/UI when managing custom fields in Admin Center. I will...
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Matt Bagnara criou uma publicação,
Organization Merge - We want your feedback!
Hello Zendesk Community! 👋🏻 I'm Matt, the Product Manager for the Organizations team. We’re working through the planning phase of the Organization Merge project and we’d love you to give us some fe...
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Matt Bagnara comentou,
Hi Stephanie, My name's Matt, I'm one of the Product Managers here at Zendesk. Thanks for your suggestion. I had a couple of follow up questions about your feature request: You mentioned signed ag...
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Matt Bagnara comentou,
Hi Jan Schweigerer, Apologies for my delayed response here. Whilst this is not something we currently have planned I have documented your feedback and I'll be sure to provide an update if and when ...