Yuji Tokutake

Hello Pedro.
Thank you for your reply again.
I understand the cause.
Thank you very much.

Hello Pedro Rodrigues.
Thank you for your reply.

The customer cannot rating it.
No rating has been sent.
When the customer clicks on the link, the message in the attached image is displayed.
Does that mean can't rated it when it's closed?

Thank you.

Hello, Pedro Rodrigues.
I contacted them.
But they claim to be "can rating”.
Of course, it cannot be rated.
Is there any other cause?
Thank you.

Hello Pedro.

Thank you for your reply.

I understand.

I will contact them.

Thank you.

Hello.

I received an email with the title "How would you rate the support you received?"

But, the problem has not been resolved.

I couldn't help it, so I clicked "I'm not satisfied", but I can't rate it.

Why I can'r rate?

Who teach me please.

I will attach an image.

Thank you.