
Patricia Butcheck
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Patricia Butcheck comentou,
apologies for the delay; yes I did receive and thank you. We already have this setting applied, and I got distracted by further investigations. Please feel free to close this ticket with my apprec...
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Patricia Butcheck comentou,
I guess I'm here to chime in. We are struggling to manage the various cross-team engagements when our agents cannot see the tickets they are following in the same place where they find tickets the...