Paul Jarman

1. Comunidade
2. Feedback - Ticketing System (Support)
3. Show ticket title in tab, not requester name

Should be configurable to choose  between the two at least.  Or - at least display the title when you hover on the tab

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• Paul Jarman
• Criado 9 de novembro de 2022 18:35
• 0 voto

1. Explore
2. ...
3. Explore recipes
4. Explore recipe: Reporting on created and solved tickets

The original poster here seemed to include an image , which I'm unable to view on the post still...Having read through the thread, I'm still confused about how I can have the following 2 KPIs (can ...

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• Paul Jarman
• Criado 28 de junho de 2022 13:59
• 0 voto

1. Comunidade
2. Feedback - Ticketing System (Support)
3. Add categories (subviews, dropdown view) function to Views

Any update please Salvador Vazquez or Nicole Saunders - keen to understand latest as have just expanded use of ZD in our organisation.  So, view will soon become a challenge for us.  (cc Dermot Cle...

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• Paul Jarman
• Criado 21 de junho de 2022 21:27
• 0 voto

1. Comunidade
2. Feedback - Reporting and analytics (Explore)
3. Create Query from two different datasets

Totally agree, this is a critical feature and is preventing us from creating efficient reporting processes internally.  This coupled with no Explore API leaves us hand-tied to properly manage perfo...

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• Paul Jarman
• Criado 21 de junho de 2022 17:07
• 1 voto