Pesquisas recentes
Sem pesquisas recentes

Evan Lewis
Entrou em 23 de fev. de 2022
·
Última atividade em 10 de mar. de 2022
Seguindo
0
Seguidores
0
Atividade total
3
Votos
0
Assinatura
1
VISÃO GERAL DA ATIVIDADE
MEDALHAS
ARTIGOS
PUBLICAÇÕES
COMENTÁRIOS NA COMUNIDADE
COMENTÁRIOS EM ARTIGOS
VISÃO GERAL DA ATIVIDADE
Atividade mais recente por Evan Lewis
Evan Lewis comentou,
Thank you for the prompt reply. I understand the messaging you posted above. The problem is that the logic in the Admin Center UI is wrong. I am locked out of a feature that the plan I am paying for supports.
This is what I see in Admin Center (Account > Appearance > Branding):
I am unable to manage multiple brands, even though I have ZSuite Professional.
Exibir comentário · Publicado 10 de mar. de 2022 · Evan Lewis
0
Seguidores
1
Votos
0
Comentários
Evan Lewis comentou,
My company is subscribed to Suite Professional. I have been able to successfully add a second brand in Account > Brand management.
However, in Appearance > Branding, under Zendesk Support multibrand, it says, "Upgrading to the Support Enterprise plan enables you to manage five brands by linking your separately branded accounts to a central Zendesk account."
My understanding is that multibrand support should be available with my Suite Professional subscription.
Exibir comentário · Publicado 23 de fev. de 2022 · Evan Lewis
0
Seguidores
1
Votos
0
Comentários