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Oleksandr Grygorenko

Entrou em 05 de jul. de 2022

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Última atividade em 07 de ago. de 2024

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Oleksandr Grygorenko comentou,

Comentário na comunidade Feedback - Ticketing system (Support)

I would agree with Nina Berti and Sheridan Tapsall.

For us, it is very critical and it looks like a bug.

Could you please update us on the status with more details?

Exibir comentário · Publicado 13 de jun. de 2023 · Oleksandr Grygorenko

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Oleksandr Grygorenko comentou,

ComentárioTicket management

Hi,

I have a few questions about end-users management in a multy-brand environment. We have 3 brands and 3 help centers.

1. Is it possible to customize the "Welcome message" for different brands? And not to have all emails on behalf of main brand.
2. Is it possible to dedicate users to a specific brand?

We need to have different names of the help centers in the message based on the brand. And there shouldn't be any other information just brand-specific links and names. Also link to create a password is for the main brand, but should be different for each brand, as I understand

I really appreciate any help you can provide.

Exibir comentário · Editado 05 de jul. de 2022 · Oleksandr Grygorenko

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