Cathy Guidi-Scherm
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Cathy Guidi-Scherm comentou,
Our ZD instant is the system of record within our organization. As our business updates and we make changes to categorization, we need to be able to update tickets for historical reporting and supp...
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Cathy Guidi-Scherm comentou,
As a new user, this is something that we now have to work around as we implement. I don't currently know how many we will want but my current system allowed me to break out incoming messages into a...