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Nicholas Borg

Entrou em 17 de mai. de 2022

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Última atividade em 02 de ago. de 2022

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Nicholas Borg comentou,

ComentárioWhat's new in Zendesk

The "Improved readability for the deal attributes column" for Sell is a welcomed addition - could we also have the same view for Leads and Contacts? It also helps with consistency.

Exibir comentário · Publicado 02 de ago. de 2022 · Nicholas Borg

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Nicholas Borg criou uma publicação,

Publicação Feedback - Sales CRM (Sell)

It would be great if we could add notes to leads, contacts and deals directly through the list view. Currently, if we're updating notes on several deals, we need to click on the deal, write the note, go back to our list, and rinse and repeat. It's a bit time consuming when we need to update multiple things at one go, usually at the end of the month.

Something like a small popup window to add a "Quick Note" without having to actually open the lead, contact or deal. Or even being able to add the same note to multiple items in a list. 

 

Publicado 01 de jun. de 2022 · Nicholas Borg

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Nicholas Borg criou uma publicação,

Publicação Developer - Zendesk APIs

For Zendesk Sell, Is it possible to use the API to:

1) Search for a Company Contact by custom field value (numeric)

2) Update the value of another custom field (dropdown)

 

I'm a bit new to API but would like to know whether this is possible. 

Publicado 17 de mai. de 2022 · Nicholas Borg

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