krejci

As other users have pointed out, it is wild that placeholders like “status” and “via” are in the user's language. In the case of webhooks at least, the main use case for placeholders is to inform an API of state for internal logic. The fact that this state is not consistent or predictable means that it is useless for this primary use case. 

I understand that the recommended solution is to call ZD APIs to get more predictable state values, but this does introduce another roundtrip, and again, makes the webhook placeholders useless. I just want to note here for future design decisions that this is an obvious departure from industry standards and common webhook implementations across other services.