Ricardo
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Última atividade
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Seguindo7 usuários
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Votos13
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Comentários
Votos em atividade por Ricardo-
Ah! You can actually have the query showing both lines by default under Chart configuration > Row selector > Selected position. Choose select all.
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Hello Ryan! That is a great question. I can talk a little bit about our experience here with our Zendesk Customer Support team. Early on in our KCS implementation, we set very aggressive targets fo...
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Hello fellownarrator! Could you please try the following formula: DATE_FORMAT(START_OF_WEEK_MONDAY([Backlog recorded - Date]),"YYYY-MM-dd") I tried in my test account and it worked. Let me know how...
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Olá, Luiz, Eu criei um ticket com o nosso team de Suporte para investigar o seu problema. Por favor verifique o seu email!
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Hello Vikki Keeble Welcome to Zendesk Community! When you are in the Top/bottom option, under Strategy could you please make sure the value in there is On columns? Let me know if this works please!
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Thanks for your feedback Wen I hyperlinked "Light agents" and "Side conversations" for more information about what they are for!
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Hello! Some information in the previous version of this article was outdated and duplicated. I re-arranged this article to focus on one single topic but you can find the other topics in our Help Ce...
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Hello Josh, Did you mean to post your question here? You've reached Zendesk support, and it sounds like you're probably trying to reach someone who uses our software to provide support. We make sof...
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Hello, Kay, In Explore, web widget is displayed as belonging to the web channel. I am going to ask the Docs team to add that info to the article. Thanks!
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Hello, MiiiA, There was indeed a change in the app's behaviour. Before it used to round down to 0 and now it rounds up to 1. Our engineers have changed this setting and it should be rounding down t...