Jennifer Rowe
Zendesk Product Documentation Director
- Atividade total 3432
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Atividade mais recente por Jennifer Rowe-
Jennifer Rowe comentou,
Glad to hear it worked, Joey. Thanks for letting us know!
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Jennifer Rowe comentou,
Great recipe, Jacob! Thanks for sharing it.
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Jennifer Rowe comentou,
We have some EAPs starting for Side Conversations (which is part of the Collaboration add-on). Child ticket side conversations This EAP introduces the ability to start side conversations with gro...
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Jennifer Rowe comentou,
Hi Lateesha Clark, Thanks for the feedback. I think you're asking for the links to go to specific articles or blog posts instead of just linking to the blog in general. I agree, the links should go...
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Jennifer Rowe comentou,
Hey Andrei! Definitely. Thanks for sharing it!
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Jennifer Rowe comentou,
Hi Bill, I've updated the article to indicate the sandbox is an Enterprise-only feature. Sorry for the confusion there!
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Jennifer Rowe comentou,
Kay thanks for letting us know about the missing curly bracket and right parenthesis in the code. We'll fix it!
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Jennifer Rowe comentou,
We have a new trigger tip from our community: Trigger-based notifications: workaround for posting comment in ticket Check it out! And thanks to Montana!
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Jennifer Rowe comentou,
Yes, it is hard to say what it does--that's why I stopped short with my recommendation above. :) I think you're right, that the best we can do is say it's a bulk export/delete tool. I like your sug...
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Jennifer Rowe comentou,
Hi Jack Harrison-Sherlock, This looks amazing. Thanks for sharing it the community. I'm sure it'll help a lot of other users. I'm wondering if we can give it a better title for search? I think it w...