Jennifer Rowe
Zendesk Product Documentation Director
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Jennifer Rowe comentou,
Sorry, Dan, I missed the time zone question. The date range is California Pacific time. Thanks!
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Jennifer Rowe comentou,
Hey Dan! There is no longer a 24hr window to worry about. As long as you re-auth at any point in the window, you're good. You will not be cut off unless you neglect to re-auth your connection by th...
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Jennifer Rowe comentou,
We've updated this article with the confirmed timing for reauthorizing your Gmail connection. You need to re-authorize any support address connected using the Gmail Connector anytime between Janua...
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Jennifer Rowe comentou,
Cool tip from community moderator Amy: Add sorting to your tables in Guide
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Jennifer Rowe comentou,
That is a really great tip, Amy! Thanks for sharing it!
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Jennifer Rowe comentou,
Hi everyone, Yesterday we updated this article with a date of January 21, 2020. That is actually still a tentative date, and we are waiting for confirmation from Google. Please know that this chang...
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Jennifer Rowe comentou,
Hi Al, I'm sorry to say that we are still waiting on the exact timing. We'll provide another update when we have that! Thanks!
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Jennifer Rowe comentou,
Hi Everyone, Thanks for your patience. We have an update on the timing for reauthorizing your Gmail Connector. The change is planned for January 21, 2020, and you will need to take action then. Tha...
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Jennifer Rowe comentou,
This article might also be helpful (for using the API)! https://support.zendesk.com/hc/en-us/articles/115014608608
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Jennifer Rowe comentou,
That's awesome, Andy. Thanks for providing the examples!