Avatar

Jason Fordham

  • Atividade total
    17
  • Última atividade
  • Membro desde
  • Seguindo
    0 usuário
  • Seguido por
    0 usuário
  • Votos
    9
  • Assinaturas
    6

Visão geral da atividade

Atividade mais recente por Jason Fordham
  • Avatar

    Jason Fordham comentou,

     I see no ticket, how am I supposed to get there? If you can demonstrate that the response time in the workflow you're suggesting is the time between the first post by the end-user and the response...

  • Avatar

    Jason Fordham comentou,

    I'm glad to see the explanation and the discussion here, which makes it clear that we cannot rely on FRT as it is currently defined. It is a completely useless metric. What would be sensible, and w...