Maggie St. Clair

1. Comunidade
2. Support Q&A
3. Managing Suspended User

Thanks, Mark! That article answered all of my questions. I just went through and made all suspended agents end-users instead. 

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• Maggie St. Clair
• Criado 13 de maio de 2020 16:29
• 1 voto

1. Comunidade
2. Support Q&A
3. Managing Suspended User

Hi Jay,  Thanks for providing info about your current process. I also appreciate the heads up about suspended users and licenses. 

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• Maggie St. Clair
• Criado 12 de maio de 2020 18:33
• 0 voto

1. Comunidade
2. Support Q&A
3. Suggestions on organizing macros

Hi Heather and Jeremy! Thank you for your suggestions and experiences with organizing your macros. This is such a daunting task for us now because we were in the set it and forget it mode for so lo...

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• Maggie St. Clair
• Criado 9 de abril de 2020 12:50
• 0 voto

1. Comunidade
2. Feedback on Support
3. Organization's users, show information, if user is suspended

Yes, this would be very helpful to us too for the same reasons Arno mentioned. 

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• Maggie St. Clair
• Criado 3 de março de 2020 13:13
• 0 voto

1. Explore
2. ...
3. Viewing and using dashboards
4. Why are end users showing in my assignee filter on my dashboard?

As an employee for a software company, I am very familiar with the whole "working as designed" concept. We do, however, recognize that sometimes the way we designed it just isn't correct and theref...

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• Maggie St. Clair
• Criado 7 de fevereiro de 2020 13:47
• 0 voto

1. Comunidade
2. Support Q&A
3. Using Organization Fields as Placeholders

Thanks, Devan & Dan. This info was really helpful! 

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• Maggie St. Clair
• Criado 4 de fevereiro de 2020 13:03
• 0 voto

1. Support
2. ...
3. Tickets
4. What happens to the tickets of a deleted user?

Thanks, Brett. I appreciate it. 

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• Maggie St. Clair
• Criado 15 de janeiro de 2020 20:18
• 0 voto