
Jan-Hendrik Spieth
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Atividade mais recente por Jan-Hendrik Spieth-
Jan-Hendrik Spieth comentou,
Interesting! I tried this. It appears the accordion would show in the editor, but not in the final article page the user sees. Checking the page source, it really seemed Zendesk would completely st...
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Jan-Hendrik Spieth comentou,
We tried to use the "Resending"/"Redirecting" approach in our Exchange setup. Turns out we just aren't allowed to resend messages, as this is considered spoofing.
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Jan-Hendrik Spieth comentou,
+1 for multi-level / nested topics. Aside from that: reading that the Community is out of Zendesk's focus is actually pretty discouraging.
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Jan-Hendrik Spieth comentou,
+1 for notifying end-users of content changes. We agree the editor should be able to set whether such notification is sent, on a per-article basis.
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Jan-Hendrik Spieth comentou,
+1 for this feature request.
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Jan-Hendrik Spieth comentou,
+1!