Kimber Wiggs

1. Guide
2. ...
3. Setting up Gather community forums
4. Awarding Gather badges

How can I learn more about creating an awarding automation? Frankly, the lack of badge automation is a real shortcoming of the system. I just don't understand how other users keep up with awarding ...

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• Kimber Wiggs
• Criado 14 de outubro de 2022 16:27
• 0 voto

1. Comunidade
2. Feedback - Community Forums (Gather)
3. automatically badges be awarded once the user has reached a certain level

How can I learn more about creating an awarding automation? Frankly, the lack of badge automation is a real shortcoming of the system. I just don't understand how other users keep up with awarding ...

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• Kimber Wiggs
• Criado 14 de outubro de 2022 16:26
• 3 votos

1. Agent guide
2. Additional ticket channels
3. Viewing user profiles from Help Center

Brett Bowser Aha! Thank you so much!

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• Kimber Wiggs
• Criado 13 de outubro de 2022 14:31
• 0 voto

1. Agent guide
2. Additional ticket channels
3. Viewing user profiles from Help Center

Is there any way to access a user's Gather profile before they've posted something. Our Community is brand new, and we want to assign a team-specific badge to all of our staff, but since none of th...

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• Kimber Wiggs
• Criado 12 de outubro de 2022 19:02
• 0 voto

1. Comunidade
2. Feedback - Help Center (Guide)
3. Help Center - improve 'was this article helpful' and allow user to leave reasons

Also commenting to request this feature. We need info on why users are downvoting articles. With the current Explore functionality, we can't even see total votes on articles or when votes are logged.

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• Kimber Wiggs
• Criado 28 de março de 2022 20:55
• 2 votos

1. Comunidade
2. Zendesk Suite Q&A
3. Different CSS for article templates

Thank you so much! 

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• Kimber Wiggs
• Criado 17 de fevereiro de 2022 16:04
• 0 voto

1. Comunidade
2. Feedback - Help Center (Guide)
3. Filtering by Section in Search Results

+1 for this feature. Like Shana, our major categories are a bit broad, so filtering by Section would be a lot more useful.

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• Kimber Wiggs
• Criado 27 de janeiro de 2022 19:55
• 0 voto