Alana Martin

1. Guide
2. ...
3. Working with articles in the knowledge base
4. About article verification and how it works

I would like more information regarding what happens to an unverified article over time. Our system has automatically unpublished them. Where are the rules around this? What is the time frame, and ...

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• Alana Martin
• Criado 2 de maio de 2023 19:27
• 0 voto

1. Comunidade
2. Feedback - Help Center (Guide)
3. Separate out the privileges for Help Center Set Up and Customization from the Manage Guide permissions

I agree that I would like some of my light agents to be able to add/edit/delete sections. I also would like them to be able to update documents on their article without having admin permissions. 

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• Alana Martin
• Criado 1 de maio de 2023 18:46
• 0 voto