Andy F.
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Atividade recente por Andy F.-
Feature Request - Native A/B Testing
Hey Zendesk team, it doesn't look like there's an easy way to do A/B testing with tickets in production right now through Zendesk's native tooling. Currently, it looks like the only way to accompli...
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Feature Request - Allow Redaction of CSAT Comments
We know that we have the ability to redact certain portions of text sent by either an agent or an end user, but we have no method of redacting information shared in a CSAT comment. We've had a few ...