F. Keijmes
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F. Keijmes comentou,
Dear all, I just noticed that this article has been updated, now including Microsoft Stream as one of the video platforms which Zendesk supports. There seems to be no further info around this withi...
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F. Keijmes criou uma publicação,
Change Guide into a multimedia Content Item KB, not only text-based
Zendesk Guide is a text based content item platform currently. YouTube is a video based content item platform. Pinterest is a picture based content item platform. Document Libraries are document ba...
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F. Keijmes comentou,
Team, any development done on being able to edit Tags? We're able to edit other attributes like Organizations, but not Tags. Would really help as originally indicated to reflect change needs etc. w...
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F. Keijmes comentou,
Will the 13 digit Article number shown in the Article URL (like within this article, its 4408832480154) be reused once the article with that ID is deleted? Or will it not be reused in the ZD system...
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F. Keijmes comentou,
Hi all, are you planning to add more toolbar actions to the Content Block editor?We're looking for adding pictures and tables (also possibly video) to the content blocks, which is currently not pos...
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F. Keijmes comentou,
PS: same for Cell Properties :
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F. Keijmes comentou,
I don't have this Advanced Tab in the Table Properties. Any idea why not? I'm an admin.
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F. Keijmes comentou,
We would like to use SSO only for our own employees, regardless if they're agents or signed in end-users. All others (partners, customers) should login through the normal ZD login methods. Is this ...
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F. Keijmes comentou,
Dear all, as indicated in the community, a Multi-Select setup for User Segments is really key to be able to scale the ZD Guide KB correctly. I hope this feature can be added very soon as it prevent...
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F. Keijmes comentou,
Dear all, any progress on this topic?We have the same issue as indicated: we need a multi-select option for the User Segments to be able to work with our ZD Guide knowledge Base setup. We can't wor...