Annelies Van der Sanden
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Atividade mais recente por Annelies Van der Sanden-
Annelies Van der Sanden comentou,
As mentioned before, this should be part of explore for reporting. Why is this not on the short term roadmap, clearly a lot of people want this. First post was a couple of years ago. So this is al...
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Annelies Van der Sanden comentou,
Hi Camilo, we solved this by changing the view to unassigned tickets and tickets assigned to the active user only
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Annelies Van der Sanden comentou,
@Matt Yes :)
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Annelies Van der Sanden comentou,
I just did test in our environment and we don't have that issue. Might be a setup?
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Annelies Van der Sanden comentou,
We are transforming our service desk and are now testing the flow when working with the play button. This came up as one of the first remarks. So upvoted! How many upvotes do we need for a go? :D
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Annelies Van der Sanden comentou,
how many +1's do you need to get it on the roadmap?
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Annelies Van der Sanden comentou,
Is there a setting somewhere that makes it mandatory to enter a comment when skipping a ticket? Currently they can leave this field blank and go to the next ticket.