Ellis Simpson

1. Comunidade
2. Feedback - Help Center (Guide)
3. Notification about comment on Article in Guide

Dean Toland is absolutely right. The current functionality has all the hallmarks of being designed by someone with no understanding of how the Help Center is used and works in real life. Zendesk cu...

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• Ellis Simpson
• Criado 20 de março de 2022 07:07
• 4 votos

1. Comunidade
2. Feedback - Help Center (Guide)
3. Notification about comment on Article in Guide

The lack of a global setting for agents to follow articles is not helpful, to put it mildly.

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• Ellis Simpson
• Criado 14 de março de 2022 08:34
• 4 votos

1. Guide
2. ...
3. Using themes and customizing your Help Center
4. Using the help center templating language

On category and section pages, I want to display the text from each article which is between each article's h1 tags (rather than what is in each title tag).  I assume the relevant code will go in c...

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• Ellis Simpson
• Criado 13 de junho de 2021 13:49
• 0 voto