Jane Sullivan
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Jane Sullivan comentou,
We have just implemented our system and our business partners are getting our ticket numbers confused with their own ticket numbering system. It would be great to have the ability to add a prefix ...
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Jane Sullivan criou uma publicação,
Due Date displays as UTC date in UI
When I select the Due Date, if it is at a certain time of day, the date changes automatically to the next day according to the UTC date. We are in NZ so this is happening frequently. After the ti...
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Jane Sullivan comentou,
Having a timestamp on a field is integral to our business. We are currently using the below regular expression for date/time format of: DD-MM-YY HH:MM\b(3[01]|[12][0-9]|0[1-9])-(1[0-2]|0[1-9])-[0-...
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Jane Sullivan comentou,
Hi Jennifer. The instructions for changing the Agent brand don't work as there is no Subdomain section under Appearance > Branding. Can you please confirm the correct process?
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Jane Sullivan comentou,
Hi Zendesk team. Do you have an update on the progress of this work please?