Ashley Moore
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Atividade mais recente por Ashley Moore-
Ashley Moore comentou,
Tetiana Gron So we are not able to report on individual numbers? If that is the case this is no different to Zendesk's current CSAT other than a polished GUI for the customer.We should be able to s...
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Ashley Moore comentou,
What does this look like in reporting? Are we able to see the number being reported on for each ticket? or is it replaced by positive / negative?
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Ashley Moore criou uma publicação,
Please add scale range 1-10
To be more inline with NPS, please allow us to set the scale between 1-10, this would fit our business needs.
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Ashley Moore comentou,
Please don't remove the Ticket Redaction app as it can remove images and text within "merge text" which the inbuilt redact can not do.
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Ashley Moore comentou,
Drill in function does not seem to work even with it enabled? No ability to select all in filters or exclude option?No bookmark option?Time filter, rather than having separate ones for created, sol...
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Ashley Moore comentou,
Is this feature to be added to auto reply for articles via email?
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Ashley Moore comentou,
Will this have a 1-10 scale?
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Ashley Moore comentou,
Ifra SaqlainTheme: Flatrock + Alerts - v2Tried with you suggestion but it didn't work. :(
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Ashley Moore comentou,
Ifra SaqlainWe are having the same issue when trying to hide this term:
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Ashley Moore comentou,
+1 for this.