h_sz_ke
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h_sz_ke comentou,
Another work-slowing change: In the new workspace interface, after I have written the text in the "Internal note," if I switch to "E-mail," the entered text disappears. The issue of placing the tex...
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h_sz_ke comentou,
Today, we switched to the new interface. It's incredibly uncomfortable, but we're trying to embrace the necessity. We don't initiate phone calls from tickets, so why is it not possible to preserve...
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h_sz_ke comentou,
Thank you for the opportunity for the meeting. Our main points are: - leave space for new comment- leave method for choosing "private reply" and "public comment" with one click (not an an...
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h_sz_ke comentou,
I hope I can switch back later older version of Agent Workspace, this update seems to be a nightmare. Very unfriendly service, answering to info@zendesk.com bounced back. This update is horrible. W...
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h_sz_ke comentou,
New update is horrible. Smaller box for replies. Why I cannot return back old sorting order? Writing a reply in this small box is extremely frustrating. We use only "public reply", and "internal re...