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Ferenc Bartha

Entrou em 21 de mar. de 2022

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Última atividade em 24 de mar. de 2022

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Ferenc Bartha comentou,

ComentárioReporting and analytics for help center

@... - thanks for the response.
Sadly that dataset is not available in our Explorer at the moment.
I do think there are many parameters missing from the default KB dataset. - For example, even categories are missing (aka. you can't tell in which category an article is in - for an analysis), and the update / publish dates, published by, etc.
By any chance, you guys could consider extending the dataset with some of the really basic parameters that are missing from it right now.

Exibir comentário · Publicado 24 de mar. de 2022 · Ferenc Bartha

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Ferenc Bartha comentou,

ComentárioReporting and analytics for help center

Hi ZD team,

I'm working on setting up a KB maintenance and update process, but I can't find some key metrics /attributes in the default Explorer (Guide -> Knowledge Base) dataset.
Attributes like:
- Article Updated or Published timestamp
- Last updated by
Basically, I am looking for some maintenance-related attributes. How can I add them?

Exibir comentário · Publicado 21 de mar. de 2022 · Ferenc Bartha

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