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Clara Popov

Entrou em 16 de out. de 2021

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Última atividade em 22 de out. de 2021

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Clara Popov comentou,

ComentárioBuilding reports

I'm having trouble with my queries when I'm trying to use both Decompose and Drill In. 

When I decompose one set of metrics, I then try to Drill In the results, however, it's not opening up any new window. 

When I Drill In to the original data, it works fine, it's only when I attempt to decompose and drill in afterwards. Does it not work that way? 

Exibir comentário · Publicado 28 de ago. de 2021 · Clara Popov

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Clara Popov comentou,

Comentário na comunidade Feedback - Reporting and analytics (Explore)

Also adding in that this feature would be super helpful. It's not helpful to have to daily manually write down the Available time an Agent is logged into Talk to make sure they're adhering to their schedule. 

Exibir comentário · Publicado 27 de jul. de 2021 · Clara Popov

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