Nils Odlund
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Nils Odlund comentou,
My apologies. It appears that I misunderstood the error report from the agent. After highlighting the button, it's still required to press Ctrl+C to copy the number. Apparently, for a while it did ...
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Nils Odlund comentou,
We've experienced the same issue. Is there any info we can provide that might be helpful? EDIT: I was able to resolve the issue by changing the order of the links in the macro.
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Nils Odlund criou uma publicação,
Feature Request: Filter Closed tickets based on if a Follow-Up has been created
Feature Request Summary:There should be a way for Views to exclude/include Closed tickets based on whether a Follow-Up ticket has been created or not. Description/Use Case:In the past, when a custo...
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Nils Odlund comentou,
This appears to have been a temporary issue, and it's now working again. :)
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Nils Odlund criou uma publicação,
Click tab to copy ticket ID
RespondidaFeature Request Summary: Allow users to click the Ticket ID tab (button) to copy the ticket number. Description/Use Cases: At the top of each ticket there are three buttons (Organization, user (ema...