Ben Steele
-
Atividade total10
-
Última atividade
-
Membro desde
-
Seguindo0 usuário
-
Seguido por0 usuário
-
Votos0
-
Assinaturas5
Visão geral da atividade
Atividade mais recente por Ben Steele-
Ben Steele comentou,
Max McCal - Hi, is there any update on this? Like many above and in separate posts, this has been flagged as a concern through a security audit.
-
Ben Steele comentou,
Dane - Thank you, but this can't be seen within the agent workspace. I was hoping the team could see this either before picking up the chat, or immediately after (e.g. adding an internal note in th...
-
Ben Steele criou uma publicação,
Team members page ~ Unable to filter by custom chat roles
Hi, I'm unable to filter by custom roles with the new team members page, despite having agents with these roles assigned. Team members page: Chat roles page:
-
Ben Steele comentou,
Is it possible to see how long a customer has been waiting in the queue within the agent workspace?
-
Ben Steele comentou,
Scott AllisonWe have a new instance of Zendesk (less than 4 weeks old) but we meet all of the requirements you mentioned above. I get the same message as Aaron shared about not enough macro data.Do...