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Youssef Cheddadi

Entrou em 13 de out. de 2022

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Última atividade em 23 de fev. de 2023

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ComentárioSecurity and user access in Zendesk Support

Even is you disable the setting "anybody to submit a ticket", users are auto-created via SSO.

Example: A user from "Department A" shares a link to "Guide" with a colleague from "Department B" (Not yet in scope for Wave 1).

User in "Department B" is able to access the system after successfully authenticating via SSO. A user profile is auto-created by the platform and the user is able to see content that can be sensitive (e.g. HR) and submit requests.

 

Exibir comentário · Publicado 13 de out. de 2022 · Youssef Cheddadi

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