Luciana Telles Pereira De Gusmao

1. Comunidade
2. Zendesk Suite Q&A

I would like to know if the inclusion of the field key is in the Zendesk backlog, to be used by the ticket creation API instead of the field id, as it is in the user creation API.

• Luciana Telles Pereira De Gusmao
• Criado 5 de agosto de 2022 20:22
• 4 seguidores
• 3 comentários
• 1 voto

1. Comunidade
2. Feedback - Ticketing System (Support)

I would like to request that the Zendesk Support backlog include notification functionality, via the existing alert icons, to notify the arrival of new tickets from end users. This type of notifica...

• Luciana Telles Pereira De Gusmao
• Criado 4 de fevereiro de 2022 15:54
• 1 seguidor
• 0 comentário
• 1 voto