Tajan Pais
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Atividade recente por Tajan Pais-
Stephan Plockhotnov - thats awesome. Can you share some guidance ?
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Hi Orsolya, If we had to calculate this ourselves, how would we utilize Google analytics and Explore to get deflection rate? Has anyone in the community created a custom dashboard yet?
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Hi Alina, I added a meeting to discuss my Use Case. I would like to see and discuss how your feature could assist with Reporting. I added more information to this thread. https://support.zendesk.co...
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Hi Alina, Group 1 = Manager 1 + team Group 2 = Manager 2 + team Group 3 = Manager 3 + team Group 4 = Manager 4 + team Group 5 = Manager 5 + team Group 6 = Director + Groups ( 1 to 3) Group 7 = Exe...
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The requirements I have so far would be: Group 1 = Manager 1 + Team(A + B +C) Sub Group 1.1 = Team A Sub Group 1.2 = Team B Sub Group 1.3 = Team C Group 2 = Manager 2 + Team (D + E + F) Sub Gro...
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Is there a timeline for this feature? Or an app in the marketplace that help with this?
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This would be great. Is there any timeline for such a feature?