
Brandon D.
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Atividade recente por Brandon D.-
I wanted to chime in and say that I was actually searching online to see if this ability was possible using Zendesk and am happy I stumbled upon this post!When my team used another ticketing system...
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Hey everyone, I've recently installed the Zendesk App within Slack and have been testing it for a few days. I'm only interested in getting slack notifications Upon Ticket Creation and this has work...
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Hi Ifra SaqlainThank you so much for your quick response and help. After using your first method, I noticed that the "Submit a request" text did change over to "Contact Us" per my Dynamic Content r...
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I'm currently utilizing the method shared by Nick S. above and have implemented the following code: // translate 'submit a request' to 'contact us' Array.prototype.forEach.call(document.querySel...
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When viewing the Efficiency tab (or others) in the default Support Dashboard, are the data points representing total calendar hours or business hours based on a schedule?I do have a schedule establ...