Elizabeth Williams
-
Atividade total216
-
Última atividade
-
Membro desde
-
Seguindo0 usuário
-
Seguido por8 usuários
-
Votos1
-
Assinaturas130
Comentários
Atividade recente por Elizabeth Williams-
Thank you for your quick help reporting problems with the cursor jumping unexpectedly. The bug has been fixed and the feature is relaunched. I removed comments associated with the bug to avoid conf...
-
New EAP for Guide: Expanding text with generative AI in Knowledge This EAP launches the new AI-powered text expansion feature in Knowledge. Text expansion in Knowledge harnesses Generative AI power...
-
New EAP for Guide: Customizable CSAT Configuration EAP EAP participants can use the new Customer satisfaction page in Admin Center to configure the CSAT experience for ticketing channels (Web form,...
-
A new feature for Guide (Support for copying and pasting content from third-party document types) was announced on June 30 and didn't make it into the original "What's New in Zendesk: July 2023" ar...
-
Hi Liz J. Brown - If you were to apply the rule tomorrow, then the next time the rule runs (it runs weekly) the rule would look at the articles and set to "unverified" any articles that meet your d...
-
Thanks for the feedback! I fixed the link and published the article.
-
Hi Mary Paez - The merge content tags feature allows you to create a new tag (for example "Approved Email"), and then merge the old tag (for example "approved email") with the new one. When you mer...
-
Thank you Heather Firth! The link has been fixed and is now pointing to the About Zendesk Federated Search article. Thanks again!
-
Thank you for the feedback! I've updated the article with the correct navigation instructions (Team > Groups). Thanks!
-
Sanobar Khwaja One thing to verify is that you have met the theme requirements... See the note at the top of this article with the link to more information about getting started with content tags. ...