Elizabeth Williams
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Atividade recente por Elizabeth Williams-
Thank you Heather Firth! The link has been fixed and is now pointing to the About Zendesk Federated Search article. Thanks again!
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Thank you for the feedback! I've updated the article with the correct navigation instructions (Team > Groups). Thanks!
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Sanobar Khwaja One thing to verify is that you have met the theme requirements... See the note at the top of this article with the link to more information about getting started with content tags. ...
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Hi Sanobar Khwaja The content tags appear as clickable links under the Related to section of the article. See About content tags for a screenshot illustrating this. Thanks!
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Hi Monika Kanomata, You can find the information in the Adding content tags to articles and posts section within the Help center templating cookbook. Thanks!
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Thanks for the feedback. Brett Bowser the current UI has a "flagged" label which is different from the previous "outdated" label shown in the help article that Monika was asking us to revise. Looki...
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New open beta for Guide: New request list experience The new request list experience (Beta) improves the way in which end users can manage large numbers of requests in the customer portal. When yo...
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Assigning to Sell writer Nova Dawn
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Article has been updated to indicate the owner (not the author) is assigned to the ticket.
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NEW EAP for Guide: Help center search crawler The help center search crawler provides a way for search results to display links to relevant external content (such as webpages or blog posts) alongsi...