Tawnya Cavanaugh

1. Comunidade
2. Feedback - Ticketing System (Support)
3. Multi-select in user profiles & organizations

This update is very discouraging as this feature has been requested by your clients since 2019!! There has been plenty of time to implement this. I don't understand why it is so hard, there is alre...

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• Tawnya Cavanaugh
• Criado 5 de dezembro de 2022 16:37
• 0 voto

1. Comunidade
2. Feedback - Ticketing System (Support)
3. Merged ticket needs a function to UNMERGE

I agree completely. I understand that we may need to limit this ability to an admin, however we do need it to be available. 

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• Tawnya Cavanaugh
• Criado 17 de novembro de 2022 20:28
• 0 voto

1. Comunidade
2. Feedback - Ticketing System (Support)
3. Multi-select in user profiles & organizations

+1 for multi select on User level. Organization level would be nice as well. 

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• Tawnya Cavanaugh
• Criado 4 de abril de 2022 14:47
• 0 voto

1. Comunidade
2. Feedback - Ticketing System (Support)
3. Agent Workspace - Ticket Attachment Display

Is there a way to add an attachment on the End User account page? I know we can add to a ticket, however would be really useful if it would be associated on the customer information. Each of our cu...

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• Tawnya Cavanaugh
• Editado 30 de março de 2022 20:52
• 0 voto