Sierra Lite agent
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Atividade mais recente por Sierra Lite agent-
Sierra Lite agent comentou,
This would same a lot of mouse moving if the macro button was closer to the submit button. There is plenty of room to move it further to the right
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Sierra Lite agent comentou,
Christine, you might consider updating the article then. I just spent over a week going back and forth with a Zendesk agent about this, trying to get a view set up and usable for our Quality Contro...
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Sierra Lite agent comentou,
Is this confirmed to be fully rolled out? I am not seeing all the filter options I am supposed to be seeing, only tags and status and sometimes priority are available. I have assignee, request date...
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Sierra Lite agent comentou,
Hi, we would find the same feature extremely helpful also. The custom fields we would like to be able to see in the context panel include the customer's internal userID a direct link to their acco...
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Sierra Lite agent comentou,
Benjamin Kirsch Is there an update on the [[quoted_content}} issue? Our team would like to make the switch as soon as this is resolved. Could I possibly be notified directly when it is no longer an...
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Sierra Lite agent comentou,
I second this request. I would also like to test and play around with a flow without losing the original copy This would also be extremely helpful when setting up a bot for different, but very sim...
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Sierra Lite agent comentou,
I also like this idea... customers often email back with a copy the entire email thread within each of their reply emails, as a result of the email client they are using or the way they choose to r...